I had my oven cleaned by chap named Alun after organising a time with Bernard. I was not at home when Alun came but my son was here. When I arrived home I was totally shocked to see my CLEAN oven. What a wonderful job he did. I could not have been more pleased as I was ready to throw the thing out and buy another one. Thank you so much and I will definately recommend you to my friends. Actually I already have.